Privacy Policy
Last updated: January 1, 2026
1. Introduction
QuickTech Pro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (quicktechpro.in) or use our computer repair services. By using our services, you agree to the practices described in this policy.
2. Information We Collect
Personal information you provide:
- Name, email address, phone number (via contact form or direct communication)
- Device details (brand, model, issue description)
- Shipping address (for ship-in repairs only)
- Payment information (processed through secure third-party payment gateways — we do not store card details)
Automatically collected information:
- IP address, browser type, operating system
- Pages visited, time spent, referring URL
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
- To provide and deliver our computer repair and support services
- To respond to your inquiries and communicate about your service request
- To process payments and send service-related notifications
- To improve our website, services, and customer experience
- To send occasional service updates or tips (you can opt out at any time)
- To comply with legal obligations
4. Remote Support Sessions
During remote support sessions, our technicians may view your screen to diagnose and fix issues. We commit to:
- Only accessing files and settings necessary for the repair
- Never copying, storing, or sharing your personal files
- Not recording sessions without your explicit consent
- Using only industry-standard encrypted remote access tools
- Terminating access immediately when the session ends
5. Data Sharing
We do not sell, rent, or trade your personal information. We may share information only in these circumstances:
- Service providers: Payment processors and shipping partners necessary to fulfill our services
- Legal requirements: When required by law, regulation, or legal process
- Business protection: To protect the rights, safety, and property of QuickTech Pro and our customers
6. Cookies
Our website uses cookies to enhance your browsing experience. These include essential cookies for website functionality and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may affect some website features.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including SSL/TLS encryption for data transmission, secure storage practices, access controls for our team, and regular security assessments. However, no method of electronic transmission or storage is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Contact form submissions are retained for up to 12 months. Service records are retained for 24 months for warranty purposes. You may request deletion of your data at any time.
9. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, contact us at support@quicktechpro.in.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: